![]() ![]() We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, Gift cards, Downloadable software products, Some health and personal care items. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned.The item should incorporate the first labels, client manual, guarantee cards, complimentary gifts, and frill. Mold items can be attempted on to check whether they fit will in any case be thought about unworn. The item should be unused, unworn, unwashed and with no imperfections.If a product is not in original resalable condition we have the right to reject the return, in such cases a refund will not be offered.The item must not be a food, custom product or gift card.If an item was in a plastic bag or shrink wrap when sent to you, in must be unopened and still in the plastic bag or shrink wrap.The item must have all original packaging, parts and accessories.The item must be unopened, and in new and resalable condition.In order to receive a refund on an item:.Please note that the delivery fee will not be refunded. The customer has to provide us the bank account details and once the cash is deposited we will be sending a scanned copy of the deposit slip along with a confirmation. The customer will receive the refund through a bank transfer within 7 working days after the product has been returned.If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund. If not answered you all can drop a WhatsApp message to +94766697659. Our hotline will be operational between the hours of 9:30AM – 6:00PM Daily. our products can be purchased internationally and delivered to your nominated delivery address within Sri Lanka.If there will be a significant delay in Delivery of your order, we will contact you via telephone. Please allow additional days in transit for delivery. If we are experiencing a high volume of orders, Delivery may be delayed by a few days.This is to check and ensure you are at the delivery address when delivery takes place and for payment to be collected. If it is a cash on delivery order, you may receive a call from the delivery company.The responsibility of the quality of the delivery lies with our courier partners, however, we will intervene in the event of an issue. Certain orders maybe delivered by our Courier partners. We use different courier service so that our valued customers has good experience.If there is an emergency due to the current situation and weather or natural disasters we are experiencing delays. Please allow up to 7 business days for outstation orders. Our delivery will take place within 3 business days to Colombo 1-15 & inner suburbs. ![]()
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